Terms of Use
Please read the various terms of use of Dragon Ball Boutique carefully before browsing its pages. By connecting to Dragon Ball Boutique, you accept these terms without reservation.
Terms of Use:
Dragon Ball Boutique (https://dragon-ball-boutique.com) is provided in various web languages such as HTML, HTML5, JavaScript, and CSS.
The aim is to offer greater ease of use and more pleasing graphics; we recommend that you use modern browsers.
The Dragon Ball Boutique team makes every effort to ensure reliable information as well as equally reliable updating of its websites.
However, omissions or errors may occur, and users must therefore make sure that the information is accurate and report any changes to the site if they deem it appropriate.
Dragon Ball Boutique is in no way liable for the use made of the information in question. The same applies to any direct or indirect damage that may result therefrom.
Cookies:
The website https://dragon-ball-boutique.com may ask you to accept cookies. This is for statistical and display purposes. A cookie is a piece of information placed on your hard drive by the server of the website you are visiting. It contains various data that are stored on your computer. These data are contained in a simple text file. A server will then access this file to read it and record its information.
Furthermore, several parts of Dragon Ball Boutique do not function unless cookies are accepted.
Hyperlinks:
The website https://dragon-ball-boutique.com may offer links to other resources available on the Internet or to other websites. Dragon Ball Boutique cannot control the sites connected to these sites.
Dragon Ball Boutique therefore neither answers for nor guarantees the availability of these sites or of external sources. Dragon Ball Boutique cannot be held liable for any damage, of whatever nature, resulting from the content of these sites or external sources.
The same applies to any information, products, or services offered, or to any use that may result therefrom. It is the user's responsibility to comply with their terms of use and to take into account the risks associated with such use, which therefore rest entirely with the user.
Furthermore, no one may create a hyperlink to Dragon Ball Boutique without the express, explicit, and prior authorization of Dragon Ball Boutique. This applies equally to users, subscribers, and visitors of the websites in question.
Should a person wish to create a hyperlink to Dragon Ball Boutique, they must send an email to Dragon Ball Boutique via the address available on the site.
This email must set out a request for the creation of a hyperlink. Dragon Ball Boutique may accept or decline this hyperlink request without justification.
Services Provided:
We strive to provide the most accurate information possible on the website https://dragon-ball-boutique.com. All of Dragon Ball Boutique's activities and the information concerning Dragon Ball Boutique are presented on our website https://dragon-ball-boutique.com.
The information appearing on https://dragon-ball-boutique.com is not exhaustive, and the photos found on Dragon Ball Boutique are not contractually binding.
Indeed, this information is provided subject to any changes that may have been made since it was posted online. Furthermore, all information given on https://dragon-ball-boutique.com is provided for guidance only and is therefore subject to change or development.
Contractual Limitations on Data:
The information contained on Dragon Ball Boutique is as accurate as possible and is updated regularly. However, Dragon Ball Boutique may contain inaccuracies or errors. If you notice any, report them by sending an email to contact@dragon-ball-boutique.com.
In your email, describe the situation as precisely as possible, that is, by giving the URL of the page in question, the device from which you are visiting Dragon Ball Boutique, and the web browser you are using.
Any content downloaded from Dragon Ball Boutique is downloaded at the risk and peril of the user who downloaded it, and that user shall be solely responsible for it. The party responsible for any damage suffered by the user's computer or for any loss of data resulting from the download in question shall not be Dragon Ball Boutique but the user.
Furthermore, the user of Dragon Ball Boutique undertakes to access the site using proper equipment, that is, free of viruses or malware, and with a functioning browser. In addition, the hyperlinks placed on Dragon Ball Boutique leading to other resources on the Internet shall not engage the liability of Dragon Ball Boutique.
Intellectual Property:
All content on the website https://dragon-ball-boutique.com is the exclusive property of the company Dragon Ball Boutique. This includes, without limitation, the graphics, images, texts, videos, animations, sounds, logos, GIFs, and icons, as well as their layout, with the exception of trademarks, logos, or content belonging to other partner companies or authors.
The reproduction, distribution, modification, adaptation, retransmission, or publication, even partial, of these various elements is prohibited without the express written consent of Dragon Ball Boutique.
Such representations and/or reproductions, by whatever process, constitute an infringement that will be penalized. Failure to comply with this prohibition constitutes an infringement that may give rise to civil and criminal liability on the part of the person who committed the infringement. In addition, Dragon Ball Boutique may bring legal action against that person.
Disputes:
These terms are governed by the laws of Delaware. Accordingly, any dispute or litigation that may arise from the interpretation or performance of these terms shall fall within the exclusive jurisdiction of the courts of the place where the company's registered office is located. English shall therefore be the reference language for the settlement of any disputes.
Personal Data:
You are not required to provide your personal data when you visit Dragon Ball Boutique.
General Terms and Conditions of Sale:
ARTICLE 1: SCOPE
These general terms and conditions of sale on this page apply to all sales concluded on Dragon Ball Boutique through the website https://dragon-ball-boutique.com.
ARTICLE 2: ORDERS
Shopify's automatic recording systems shall be deemed to constitute proof of the nature and content of the order. Dragon Ball Boutique confirms acceptance of the order to the customer at the email address provided by the customer.
The sale shall be deemed concluded upon Dragon Ball Boutique's validation of the payment for the order. This means as of the date of payment validation for orders paid online by bank card. In any event, Dragon Ball Boutique reserves the right to refuse or cancel any order from a customer suspected of fraud or with whom there is a dispute concerning the payment for a previous order.
ARTICLE 3: AVAILABILITY OF ITEMS
Our offers and their prices are valid while they are visible on the site. The availability indicated at the time the customer views the site remains subject to the stock levels at Dragon Ball Boutique and, of course, above all at the suppliers.
To build the Dragon Ball Boutique sales catalog, we work with databases. These are populated with the information provided by our suppliers. Not all items in this database are stored in our warehouses. As a result, Dragon Ball Boutique's offering is conditional on the availability of the items at the suppliers.
In the event that an item is permanently out of stock at our suppliers, provision is made for the removal of that item from our sales offering. In other cases, a new order within a certain time frame remains possible.
In the event that an ordered item is unavailable, an email is sent to inform the customer about the item(s) concerned.
When the order is placed, a link to the delivery times will be displayed. An order acknowledgment will also be sent by email to inform customers of an estimated delivery time.
This time frame is calculated on the basis of the item's availability, the shipping time, and the method of transport selected by the customer.
Whether at the time the order is placed or within 12 hours thereafter, that is, before the order is shipped, the customer may cancel their order.
Special Cases:
Pre-Order Items
On Dragon Ball Boutique, upcoming items are offered for Pre-order on https://dragon-ball-boutique.com. This means that it is possible to reserve one or more items. This reservation must correspond to a date. This release date will be announced by Dragon Ball Boutique when the reservation phase opens. The opening date for reservations may be changed at any time by Dragon Ball Boutique, as Dragon Ball Boutique is solely responsible for marketing these pre-order items.
Dragon Ball Boutique will endeavor to ship the items to customers who have made a reservation, up to the stock provided by the supplier for the release day, as of the final on-sale date.
ARTICLE 4: PRICES
The prices shown on Dragon Ball Boutique are in euros (€) and are deemed net, excluding shipping costs. These prices include the price of the products, processing costs, handling costs, and packaging costs. These prices may be changed at any time without notice.
It being understood that items will be invoiced on the basis of the price in effect at the time the order was recorded. All orders will therefore be invoiced in euros (€) and payable in euros (€). Any customs duties or local taxes shall be borne by the recipient.
ARTICLE 5: SHIPPING COSTS
Shipping costs correspond to the cost of delivery. These costs also include a contribution to preparation and postage costs. Grouping all items in a single order therefore means that shipping costs are paid only once. However, customs duties or local taxes may apply to several different items in the same order. This can be explained in particular by the fact that, even if shipping costs are paid once, delivery may be made in several parts for different items in the same order. This is because certain items ship from different warehouses.
It should also be noted that it is not possible to combine two or more separate orders into a single order. Shipping costs will therefore be charged for each order, even if these orders were placed by the same person on the same date with the same delivery address.
ARTICLE 6: PAYMENT
The payment method offers maximum security guarantees. To pay, you must use a bank card or private-label card, whether a Visa, Eurocard, or Mastercard, directly on the site in the payment form provided during the ordering process (secure entry via SSL encryption).
In this form, you will be asked to enter the type of bank card, the card number without spaces between the digits, the expiration date, and finally the security code located on the back of your card. No banking information passes through Dragon Ball Boutique, as explained here in the privacy policy https://dragon-ball-boutique.com/policies/privacy-policy
Consequently, payment by bank card is completely secure, and your order is recorded and validated as soon as the payment is accepted electronically by your bank.
ARTICLE 7: DELIVERY
Delivery is possible to your home or to a pickup point. The delivery time includes the time needed to prepare the parcel plus the shipping time. Dragon Ball Boutique delivers worldwide. However, some items may not be deliverable everywhere. If in doubt, it is preferable to contact Dragon Ball Boutique by email at contact@dragon-ball-boutique.com. An email explaining the various stages of order tracking will be sent.
Delivery may take up to 20 days. This period runs from receipt of the order shipment confirmation email. This delivery time does not always include the preparation time for certain items. Dragon Ball Boutique shall not be bound by the delivery time announced by the delivery service if that time is exceeded. However, the customer service team will do its best to satisfy Dragon Ball Boutique's customers.
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ARTICLE 8: WARRANTY - RETURNS - REFUNDS - WITHDRAWAL
The items supplied by https://dragon-ball-boutique.com are new and guaranteed to be conforming and free of defects. These items are identical to those sold in traditional retail. They come from all of the listed publishers and suppliers.
If an item is defective or non-conforming, you have 14 business days from receipt of the items at your home to request an exchange or a refund. If the fourteen (14)-day period expires on a Saturday, Sunday, or public holiday, the option of exchange or refund shall be extended until the first following business day.
To benefit from this, you must return the items new or unused in their original packaging, complete, intact, and accompanied by any accessories, instructions for use, and documentation, that is, necessarily in their original cellophane wrapping and with the corresponding invoice.
Before returning the items, it is preferable to send proof of the defect(s) via photos to the email address contact@dragon-ball-boutique.com.
Within the framework of the exercise of the right of withdrawal, Dragon Ball Boutique is required to refund the sum(s) paid by the customer free of charge, with the exception of return costs. These return costs are borne by the customer, and returns will almost always be sent abroad. This will entail a certain return shipping cost, which we wish to emphasize. The refund in question shall be due within a maximum period of 14 business days from the date of receipt of the returned parcel(s).
Return shipping costs shall therefore be borne by you.
First of all, no cash-on-delivery shipment will be accepted, for any reason whatsoever. Next, as stipulated in the returns and refunds policy, if you have not yet received your refund, please first check your bank account again.
Then contact the issuer of your credit card, as there may be a delay before your refund is officially posted. Next, contact your bank. There is often a processing period before a refund is posted.
If, after completing all these steps, you still have not received your refund, please contact us at contact@dragon-ball-boutique.com. We will check the status in our system. Once again, we apologize for asking you to take these steps, but we wish to give your requests the utmost attention. And we lose time when a request is not preceded by certain verification steps. We naturally wish to devote this time to giving the greatest possible attention to the requests we receive.
ARTICLE 9: TRANSFER OF OWNERSHIP - TRANSFER OF RISK
The transfer of ownership of the products to the purchaser shall take place only after full payment of the price by the latter, regardless of the delivery date of said products. On the other hand, the transfer of the risks of loss and deterioration of the products shall take place only upon delivery and receipt of said products by the purchaser.
ARTICLE 10: PROTECTION OF YOUR PERSONAL DATA
Dragon Ball Boutique is the producer and owner of all or part of the databases making up this site. By accessing this site, the customer acknowledges that the data composing it are legally protected and, in particular, undertakes not to extract, reuse, store, reproduce, represent, or retain, directly or indirectly, on any medium, by any means, and in any form whatsoever, all or a qualitatively or quantitatively substantial part of the content of the databases appearing on the site that the customer accesses.
ARTICLE 11: LIABILITY
The product descriptions in the databases of https://dragon-ball-boutique.com have been entered on the basis of the information provided by the publishers. Dragon Ball Boutique is not responsible for the content of the works and cannot be held liable to the purchaser. Dragon Ball Boutique cannot be held liable in the event of force majeure (strike, flood, fire, etc.).
The products offered comply with the Hong Kong law in force. Dragon Ball Boutique declines all liability if the delivered item does not comply with the legislation of the country of delivery (censorship, ban on a title or an author, etc.). Dragon Ball Boutique is not responsible for the content of websites to which hyperlinks on its own site may lead.
ARTICLE 12: APPLICABLE LAW
All clauses contained in these general terms and conditions of sale, as well as all purchase and sale transactions referred to herein, shall be governed by Hong Kong law.
ARTICLE 13: ACCEPTANCE BY THE PURCHASER
These general terms and conditions of sale, as well as the prices, are expressly approved and accepted by the purchaser, who declares and acknowledges having full knowledge thereof and therefore waives the right to rely on any contradictory document and, in particular, on its own general terms and conditions of purchase, the act of purchase entailing acceptance of these general terms and conditions of sale.
These terms may be modified at any time without notice by Dragon Ball Boutique - General terms and conditions of sale last updated on June 15, 2023.